●Customer service is online from 13:00 to 22:00

●Sunday holiday, unable to handle events, please understand

●Air transportation will be arranged 2-4 working days after the product is placed, and it will be delivered in 6-8 days!

●Support bulk purchases, large quantities are preferred! !

●If you have any questions, please consult Lulutong customer service for answers

·About shipping methods

·About delivery time

After the order is successfully placed, we will distribute the goods in the order of order placement. The distribution cycle is about 1-3 working days, and the general arrival time is about 5-10 working days.

·How to apply for return and exchange

1. Return and exchange due to quality reasons: within 7 days from the date of receipt of the goods, send an email to the after-sales service center. The customer service will accept your request within 1-3 working days after receiving the email. The shipping costs incurred by the return and exchange will be borne by us.

2. Return and exchange process:

Confirm receipt - apply for return and exchange - customer service review - user sends back the goods - warehouse signs for inspection - return and exchange review - refund/exchange;

Please indicate the return and exchange: order number, name, phone number.

3·How to cancel an order

First confirm with the administrator whether the order has been shipped

Not shipped

Processing: inform the administrator to cancel the order. To cancel the order, you need to send the order number to the after-sales customer service and indicate the relevant reason. The content should indicate your order number, name, and phone number. Thank you.

Shipped

Notify the administrator that the goods will be rejected upon arrival.

The actual use effect of the product depends on individual circumstances, and there is no guarantee that every user can enjoy the advertised effect. If you have any questions, please consult online customer service or contact us via email. Our company reserves the right of final interpretation.